This Privacy Policy explains how Web Nest, operated by Kent Middle East Fze LLC, collects, uses, stores, and protects personal information when you visit our website or use our services. By using our website or submitting an enquiry, you agree to the practices described in this policy.

We are committed to protecting your privacy and ensuring your personal data is handled responsibly, securely, and in compliance with applicable data protection laws, including those in the United Arab Emirates.

The data controller responsible for your personal information is:

We collect personal information in the following ways:

Information you provide directly — when you complete our enquiry form or contact us:

• Your full name and business name
• Phone number / WhatsApp number
• Email address
• Business type or industry
• Services you are interested in
• Any additional details you choose to share

Information collected automatically — when you visit our website:

• IP address and approximate location (country/city level)
• Browser type, version, and device type
• Pages visited and time spent on site
• Referring website or traffic source

We do not collect sensitive personal data such as financial details, government ID numbers, or health information through our website.

We use the personal information we collect for the following purposes:

• To respond to your enquiry and communicate about our services
• To understand your business needs and provide appropriate website solutions
• To deliver the website, hosting, and related services you have requested
• To send updates about your project or account (not marketing without consent)
• To improve our website and service quality based on usage patterns
• To comply with legal and regulatory obligations

We will only contact you for marketing or promotional purposes if you have explicitly given consent. You may withdraw consent at any time by contacting us at info@webnestuae.com.

We do not sell, rent, or trade your personal information to any third parties. We may share your data only in these limited circumstances:

• Service providers: Trusted tools we use to operate (e.g. email platforms, hosting providers, analytics). These providers are contractually obligated to protect your data and may not use it for any other purpose.
• Legal requirements: If required by applicable law, court order, or government authority in the UAE or another jurisdiction.
• Business transfers: In the event of a merger or acquisition, data may be transferred with equivalent privacy protections in place.
• With your consent: Any other sharing will only occur with your explicit prior consent.

Our website may use cookies and similar tracking technologies. We use:

• Essential cookies: Required for the website to function correctly (e.g. form sessions).
• Analytics cookies: To understand how visitors use our site and improve its performance. Data collected is aggregated and anonymous.
• Preference cookies: To remember your settings and choices on return visits.

We do not use advertising or third-party tracking cookies. You can control or disable cookies through your browser settings at any time.

We retain your personal data only as long as necessary to fulfil the purposes for which it was collected:

• Enquiry data: Retained for up to 2 years from the date of last contact, or for the duration of our service relationship.
• Client service data: Retained for up to 5 years after the end of our service agreement, for legal and accounting purposes.
• Website analytics data: Aggregated data retained for up to 12 months.

Once data is no longer needed, we securely delete or anonymise it. You may request earlier deletion at any time (see Your Rights below).

We take appropriate technical and organisational measures to protect your personal data, including:

• SSL/TLS encryption for all data transmitted through our website
• Secure, password-protected access to our internal systems
• Limiting access to personal data to only those team members who need it
• Regular reviews of our data security practices

While we take every reasonable precaution, no method of internet transmission is 100% secure. Please contact us promptly if you have any concerns about the security of your data.

You have the following rights in relation to your personal data held by us:

• Right to access: Request a copy of the personal data we hold about you.
• Right to rectification: Request correction of inaccurate or incomplete data.
• Right to erasure: Request deletion of your data, subject to legal requirements.
• Right to restriction: Request that we limit the processing of your data in certain circumstances.
• Right to object: Object to processing of your data for marketing purposes at any time.
• Right to data portability: Request your data in a structured, machine-readable format.
• Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, contact us at info@webnestuae.com. We will respond within 30 days after verifying your identity.

Our website may contain links to third-party websites, including social media platforms (Meta/Facebook, Instagram, WhatsApp) and other external services. These sites have their own privacy policies which we do not control and are not responsible for.

We encourage you to review the privacy policies of any third-party sites you visit. Our Privacy Policy applies only to our own website and direct communications.

Our website and services are intended for business owners and adults aged 18 and over. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that we have inadvertently collected data from a minor, we will promptly delete it.

If you believe we have collected information from a child, please contact us immediately at info@webnestuae.com.

We may update this Privacy Policy from time to time. When we make material changes, we will:

• Update the "Last Updated" date at the top of this page
• Post a notice on our website where appropriate
• Notify active clients via email if changes are significant

We encourage you to review this page periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us: